WONDERS, ANSWERED HERE.
HOW CAN I PAY FOR MY DREAM ORDER?
We accept all major credit cards, debit cards, and PayPal—secure, simple, and just a few clicks away.
Please note: Cash on Delivery isn’t available at this time.
WHO MUCH IS SHIPPING MY DREAM ORDER?
We offer FREE shipping on all U.S. orders over $50—because meaningful gifts shouldn’t come with extra weight.
For U.S. orders under $50 and all international deliveries, shipping is calculated based on your location and the weight of your items. Just head to checkout, enter your destination, and explore your options.
Wherever you are, we’ll help your dream order find its way home.
DO YOU SHIP DREAMS ACROSS BORDERS?
Yes—we do ship internationally, because kindness, creativity, and connection have no borders.
Please note: customers are responsible for any customs duties or import taxes set by their country. All purchases are processed in USD, and your bank will apply the appropriate conversion rate to your local currency.
Wherever you are in the world, your words and dreams are welcome here.
DO I NEED AN ACCOUNT TO BEGIN MY JOURNEY?
No account is needed to place an order—you're free to dream and shop as you are.
But if you do create one, you’ll be part of our inner circle—first to hear about new arrivals, exclusive updates, and soulful promotions designed just for you.
A little sign-up, a lot of magic.
NEED TO MAKE A CHANGE?
While you're still browsing, editing is easy—just head to your cart and click the bin icon to remove anything that no longer feels right.
Already placed your order? No worries—changes can still be made for a short window before it ships. But time is precious, so please reach out to us right away through our Contact Us page.
We’re here to help your order feel just right—like it was meant for you.
CHASING YOUR DREAM ORDER? HERE'S HOW.
Once your order sets off on its journey, you’ll receive an email with tracking details—so you can follow your package every step of the way.
If it seems to be taking longer than expected, don’t hesitate to reach out. Our Live Chat is here to help, and we’ll make sure your dream order gets to you safely.
Every story takes its time—but yours is on its way.
FORGOT YOUR PASSWORD? LET'S GET YOU BACK TO DREAMING.
No worries—happens to the best of us.
Simply go to the Account page and click on “Forgot your password?” next to the sign-in. Enter the email you used to create your account, and we’ll send you a link to reset your password.
Follow the steps in that email, choose your new password, and you’ll be back to exploring and dreaming in no time.
Because every dream deserves to be accessed—easily and securely.
IS THERE A WELCOME GIFT FOR FIRST TIME DREAMERS?
Absolutely. When you join our Hello Dream Press family, we’ll send you a special 10% off welcome gift—a token to help you start your journey with meaningful gifts and soulful stories.
If your welcome message hasn’t found its way to your inbox, just reach out to us through Contact Us, and we’ll make sure it arrives—because every dreamer deserves a warm hello.
MY DISCOUNT DIDN'T APPLY - WHAT NOW?
If you entered your discount code at checkout but it didn’t take, first check for any error messages—sometimes the code won’t work if the items in your cart aren’t eligible.
Welcome discounts, for example, don’t apply to sale or already discounted products, and only one discount can be used per order.
If you’re still unsure or need a hand, please reach out—we’re here to help your dream shopping go smoothly.
IF YOUR DREAM NEEDS A NEW DIRECTION
Yes, we have a return policy—because sometimes a dream changes course, and that’s okay.
For 7 days, wear your gift close, let it whisper to your soul, and see if it feels like home. If your heart isn’t fully captured, return it gently to us—no questions, no weight.
Because every dream deserves to fit just right, and every story deserves its perfect beginning.
STILL WONDERING? WE'RE JUST A NOTE AWAY.
Our FAQ may be finite, but your curiosity isn’t—share what’s on your mind, and we’ll meet you there.